Deploy Reputation Management Platform for Food Truck Industry

Food Truck Reputation Management Platform Build

OVERVIEW

Five Star Food Truck sends automated email and SMS review requests to your customers asking them to share their experience on top review sites like Google, Yelp, Facebook, Zomato, and OpenTable. It was created to help enable the Food Truck industry with services that were budget friendly, we saw this as a gap that needed to be filled given the COVID-19 impacts. It was inspiring to see how the industry pivoted and created new ways to keep their businesses operational.

Platform Design Goals & Objectives

UX Strategy

Ensure that site navigation was intuitive for visitors to be able to find the information they were looking for with the least amount clicks.

Automation of Review Request Generation

Easily create SMS & Email review requests and set up smart drip campaigns to get more customer food truck reviews.

Integrations

Eliminate manual effort enjoy hands-free automation by connecting systems like Square or QuickBooks for seamless review request generation. Automated review integrations are built to drive results.

Platform Hosting

After platform build and testing completion client opted to remain on our hosting solution. This allows the client to take advantage of our support model and continued engagement for platform enhancements.

Website Security

Deployment of our backup solution that performs multiple backups of the client website on our secure Amazon S3 servers with our 1-click restore functionality.

Speed Optimization

After platform build and testing completion implemented our speed optimization process to ensure that page load speeds were fast. This includes caching of static pages, image optimization, lazy loading of images, deferring loading of specific content until user reaches it or hovers over a link.

Website Firewall

We deployed our firewall solution that keeps the bots, hackers, and spammers from gaining access. The rules that are set in the firewall will identify any suspicious activity and immediately block it to ensure the protection of the platform.

IP Address Monitoring

We also deployed our intelligent network blocking tactics to prevent traffic coming from specific locations. We utilize a solution that shares IP addresses of known hackers so that we can blacklist them before any potential attempts to gain access. We also automatically block specific attempts on certain account names on the first try, no second chance allowed.

Malware Scans

We leveraged our automated scan that is executed daily to identify any known or new malware, any code that could be considered malicious, and anything that could be considered a potential opportunity to gain unauthorized access. If anything is identified, we will immediately take action to remediate and repair any altered files.

IP Address Monitoring

We also deployed our intelligent network blocking tactics to prevent traffic coming from specific locations. We utilize a solution that shares IP addresses of known hackers so that we can blacklist them before any potential attempts to gain access. We also automatically block specific attempts on certain account names on the first try, no second chance allowed.

Speed Optimization

We leveraged our automated scan that is executed daily to identify any known or new malware, any code that could be considered malicious, and anything that could be considered a potential opportunity to gain unauthorized access. If anything is identified, we will immediately take action to remediate and repair any altered files.

IP Address Monitoring

We also deployed our intelligent network blocking tactics to prevent traffic coming from specific locations. We utilize a solution that shares IP addresses of known hackers so that we can blacklist them before any potential attempts to gain access. We also automatically block specific attempts on certain account names on the first try, no second chance allowed.

View The LIVE Version Of BJR Bats Platform Below