We get to know you before we attempt to tell your story.
We believe that our discovery process creates a powerful foundation, because it is based on actual data. Our team wants to fully understand your business, this allows us to leverage your history and the present to help usher in growth and success for the future. Researching your specific market gives us the insight to “tune” your online presence to appeal to the right target audience. Our mission is to create a positive user response and increase your conversion rates.
We conduct thorough user research so that your online product is designed to engage with the right audience. We perform user behavior testing to identify sound methods to make your products, brand or marketing a success.
Our process involves learning your users behaviors to understand what they do online. Our user interviews give us insight on the behavior of your audience and we believe in the data. We will gather it by interviewing your customers, they are the users that matter after all.
Our usability testing process gives us a chance to see the design in action and gather insight about user behavior and engagement. We let users engage with an interface, with or without prior knowledge, then do it again and again to ensure that they take the route to conversion.
MARKET & COMPETITIVE ANALYSIS
A review of your market and what the competition is doing gives us valuable data, we will use that data to your advantage. We know the benefits of understanding the strategy of your competition, especially if it has proven successful. This will give us the insight to drive more and more conversions.